Facility Operations Manager – Sherwin Williams Job Application

Job Description:

Sherwin-Williams is the largest paints and coatings company in the world. With $15.8 billion in sales, more than 4,100 stores, and 140 manufacturing and distribution centers worldwide. Our 60,000 employees across the globe are diverse, innovative and passionate. With a variety of rewarding and challenging opportunities, Sherwin-Williams is a great place to launch and grow a career. Find yours and join us today.

The purpose of this position is to contribute to the Region(s) performance and sales growth by providing day-to -day operational support and assistance to the Facility Manager in running a facility. Through direct supervision of facility staff the Operations Manager helps ensure that service level performance, production, quality standards and financial goals are being met or exceeded.

Job Responsibilities:

• Ensure all transactions are handled properly through the computer operating system
• Handle customer complaints
• Ensure wholesale customers are serviced appropriately to meet their expectations
• Maintain facility inventory levels to maximize sales and inventory turns
• Partner and support sales rep selling activities
• Manage the merchandising of the Facility according to district or company guidelines, including monthly promotional package, sales floor displays, etc; maintain facility inventory levels to maximize sales and inventory turns
• Conduct periodic market research studies to assist in developing marketing plans and strategies for the facility
• Ensure orders are delivered to customers in a timely manner
• Ensure all customer orders are accurately prepared and records maintained
• Developing and implementing facility market plan based on market conditions, facility mission and financial/budget objective

Job Requirements:

• Determining staffing needs by recruiting store employees accordingly with proper approval, and establish work schedules as appropriate
• Implement and maintain a systematic follow-up program of phone calls and visits for delinquent accounts, work with manager and sales reps to sell customers that present special credit problems and manage the accounts to ensure compliance with the program
• Manage the facility within the guidelines of ISO 9002 requirements which includes by reviewing quality systems; conducting quality audits and maintaining and reviewing quality control records and reports.
• Ensure that store staff performs at a level appropriate to meet store objectives by clearly communicating assignments and expectations
• Perform/direct credit investigations and analysis on new and existing accounts, including contacting outside sources for information;
• Perform/direct the accounts receivable function including daily bank deposits within established standards for bad debt, past due, DSO and over-limits

Qualification & Experience:

• Ability to work all scheduled hours as needed is required.
• Some sales experience in coatings or related field is preferred.
• Must have a valid driver’s license; appropriate insurance as defined by Corporate Policy must be obtained by employee if usage of the employee’s personal vehicle is required.
• Bachelor’s degree in business-related field preferred.
• High school education or equivalent is required.

Job Details:

Company: Sherwin Williams

Vacancy Type:  Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

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