Job Description: UPS Supply Chain Solutions is currently seeking a Trade Management Analyst (TMA) III to impact the business by mastering import/export regulations. The ideal candidate will possess a Customs Broker License or be currently pursuing a license from the U.S. Customs and Border Protection. This position offers on the job training in the areas of entry, classification, NAFTA origin verification projects and other FTA eligibility programs, and various customer specific compliance projects. The TMA III manages customer relationships for assigned client(s) including oversight of services provided to the client(s), manages and distributes team’s workload, tracks and reports statistics, resolves customer service issues and oversees all aspects of the account. Job Responsibilities: Manages clients' Standard Operating Procedures (SOPs), UPS's Trade Management Services SOPs, and governmental requirements to ensure compliance, create procedures, and advise clients on regulatory matters Assists with tracking and trending audit findings to take corrective and preventive actions and to maintain proof of audit and supporting documentation Sets expectations with clients to ensure UPS Trade Management Services meets customer obligations Conducts and provides guidance for root cause analyses to develop corrective action plans Helps prepare and distribute internal audit reports to inform Trade Management Services management Develops and monitors operational quality goals and standards to meet specifications Supports anticipation of clients’ needs to prepare for client engagements Job Requirements: Demonstrated ability to manage multiple tasks in a fast-paced environment under minimal supervision with a high attention to detail Must be forward-thinking and possess the ability to identify process improvements Must demonstrate business propensity and strong desire to develop Must consistently demonstrate initiative, positive attitude and commitment to personal, team and company goals Strong analytical, verbal/written communication, customer service, and time management skills Must display professionalism and be career-focused Qualification & Experience: International Trade, Logistics or Freight Forwarding experience - Preferred Strong knowledge of US Customs and Border Protection Regulations Intermediate knowledge and use of Microsoft Office Suite (Word, PowerPoint, Excel, and Access, if necessary) Minimum of three years of general office experience - Preferred Must be available to travel Excellent analytical and mathematical skills Customs Broker License - Preferred Excellent organizational skills Job Details: Company: UPS Vacancy Type: Full Time Job Location: Southfield, MI, US Application Deadline: N/A Apply Here careersvite.com
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