Wildlife Conservation Society Jobs – Assistant Manager

Job Description:

Manage daily operations of assigned location to provide superior customer service, maximize revenue, enhance visitor experience, and support the mission of the Wildlife Conservation Society.

Job Responsibilities:

• Hire, train, and manage a high-performing team of union and part time staff
• Recognize and reward outstanding achievements, be responsive to team needs and interests, and comply with all federal, state and local labor law and equal opportunity requirements
• Product Management, Expense Control & Protection of Assets
• Schedule and implement hourly staffing plan to maximize sales opportunities and provide excellent customer service within budgeted payroll
• Manage the daily operation of assigned area to achieve budgeted sales
• Manage on-site visitor communication materials, including, but not limited to: maps, visit handouts, signs and staff materials
• Personnel Management
• Take corrective action for violations of WCS & departmental rules and procedures
• Ensure the promotion of premium admissions products

Job Requirements:

• Moderate Microsoft Office suite skills
• 2 years minimum of management experience in theme park, zoo, or similar venue; in a fast paced, sales & service focused, seasonal environment
• Bachelor’s degree preferred

Qualification & Experience:

• Strong written and verbal communication skills
• Strong organizational & problem solving skills with a demonstrated ability to balance numerous and varied tasks simultaneously
• Valid driver’s license required
• Must be available to work weekends and holidays
• Ability to lead & work with a diverse team of full-time and part-time staff with varying skill sets & personalities. Must be comfortable addressing staff behaviors and coaching

Job Details:

Company: Wildlife Conservation Society

Vacancy Type:  Full Time

Job Location: New York, NY, US

Application Deadline: N/A

Apply Here

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