Unit Service Associate – Mass General Hospital Career

Job Description:

Responsible for a variety of tasks to maintain the cleanliness and orderliness of assigned unit and to support fellow USAs in doing so. Other responsibilities may include but are not limited to: coaching and mentoring fellow USAs, assisting to facilitate patient throughput, supporting hospital strategic initiatives, providing customer service, and daily maintenance of unit supplies and equipment.

Job Responsibilities:

• In collaboration with manager, identifies and meets learning needs.
• Enhances the patient experience through excellent customer service.
• Transports supplies, equipment, beds, specimens, patient valuables, carts, patients. Performs other errands as assigned.
• Manages supply inventory on unit as assigned, which can include bedside medical supplies, linen, and personal toiletries.
• In addition to patient rooms, manages cleanliness of all ancillary spaces on the unit, including but not limited to items listed in section 1.
• Maintains a clean and orderly appearance of unit, as assigned. Responsibilities may include but are not limited to: cleaning unit-based equipment, furniture, floors, walls, bathrooms, med rooms/alcoves, nourishment stations, utility rooms, sleep rooms, conference rooms, staff and visitor lounges; replacing cubicle curtains, emptying linen hampers, defrosting refrigerators, preparing and disposing of hazardous waste boxes.
• Performs other duties as assigned.
• Manages discharge cleaning of patient rooms as assigned.
• Completes annual retraining requirements and remains compliant with annual screenings and vaccinations
• Manages daily cleaning of occupied patient rooms as assigned.

Job Requirements:

• Basic computer skills.
• Good communication and conflict resolution skills.
• Ability to stand and walk for extended periods of time.
• Ability to read, speak and follow oral and written instructions in English.
• Ability to push, pull and move items weighing up to 75 pounds.
• Ability to work independently with minimal supervision.
• Ability to lift items weighing approximately 30 pounds.

Job Details:

Company: Massachusetts General Hospital

Vacancy Type:  Full Time

Job Location: Boston, MA, US

Application Deadline: N/A

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