Red Box Job Application – Field Service Technician

Job Description:

At Redbox we’re not just passionate about our products, we LOVE our customers! Providing them with an exceptional experience is something we strive to do every day. If you share our love for customers, love working with your hands to repair machines and equipment and prefer to not be confined to a desk, you’ll love being a Field Service Technician. You’ll work independently throughout the day in partnership with your manager, aiding in the technical support of Redbox and other kiosks, ensuring our customers are taken care of, kiosks are up and running, and company goals are met. At the direction of your supervisor, you will plan and schedule your days, making adjustments as new priorities and tasks arise.

Job Responsibilities:

• Secure all Company merchandise and ensures kiosks are properly locked
• Properly care for and follow maintenance schedule for all company issued property, including company vehicle, phone, tablet, parts, tools and inventory
• Load and unload product from automobile, residence and warehouse
• Perform and complete kiosk installation, preventative maintenance and independently troubleshoot and repair kiosks onsite and occasionally remotely
• Use a company vehicle to merchandise, install, repair, and maintain all product lines
• Respond to dispatch calls during scheduled shift
• Maintain the exterior of kiosks (cleaning, painting, restoring)
• Manage and maintain all kiosk parts, repair tools, merchandising product, and equipment
• Provide quality customer service through regular interaction and communication with co-workers, external customers and contractors, store owners, and managers/employees

Job Requirements:

• Strong analytical, organizational, multi-tasking, and problem solving skills
• Ability to use MS Office and web-based software applications; high level of literacy with Windows Operating Systems
• Must be able to effectively communicate and collaborate with others
• Ability to work in a variety of weather conditions including extreme weather

Qualification & Experience:

• High school diploma or GED required
• 2+ years of related field experience
• 2+ years of electrical or mechanical equipment repair, troubleshooting and maintenance experience
• 2+ years of computer operations and maintenance experience: must be able to troubleshoot, load and configure software, handle component and peripheral replacements and troubleshoot, connect and configure network connections
• 1+ years of experience in a customer facing position

Job Details:

Company: Redbox

Vacancy Type:  Full Time

Job Functions: Engineering

Job Location: Orlando, FL, US

Application Deadline: N/A

Apply Here

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