Monday , May 27 2024

Disneyland Careers – Assistant Retail Manager

Website The Walt Disney Company

Job Description:

The Assistant Retail Manager partners with the Retail Manager in the management of the day-to-day operations of the business, ensuring that every Guest has the best Disney experience possible. This is done through consistent exceptional Guest service, development and management of the sales team, maintenance of visual standards, and compliance with established policies and procedures. Serves as Leader throughout, including on Duty shifts – maintaining consistency in management approach and driving sales, standards and service to meet requirements. Works as an integral part of the management team through development and implementation of new ideas to drive revenue and profit. Leads through effective and timely communication, analysis of performance and sales trends; and supports through organisation and creativity.

Job Responsibilities:

  • Supports Core Values of “People, Experience, Revenue and Brand”, through inspiring communication, integrity and passion.
  • Strengthens others through consistent coaching and feedback while driving productivity and morale of the team. Sets and communicates sales goals.
  • Holds self and others accountable to high performance standards and collates accurate sales information using tools provided.
  • Work both independently and as a part of the management team to drive results, set standards & manage staff, working towards the achievement of shared goals of the business.
  • To act as Duty, Primary or Secondary Manager when scheduled, carrying out the responsibilities & duties of those roles; whilst working on own responsibilities, delegated tasks and towards shared goals.
  • Prioritises “Teamwork, Enjoyment, Efficiency and Results” in all work.
  • Considers impact of actions on individual, team and the organization.
  • Demonstrates commitment to equality, diversity and inclusion in all actions.
  • Takes a proactive role in maintaining Disney brand standards.
  • Partner with management colleagues in managing day-to-day sales floor and back office operations. Actively leading on the sales floor, driving sales and service goals.

Job Requirements:

  • Previous experience in Retail in a management role
  • Passion for interacting with Guests of all ages.
  • Attention to detail and ability to prioritise Guests and tasks.
  • Excellent time management and organisational skills.

Qualification & Experience:

  • Excellent communication skills.
  • Ability to listen to feedback and take constructive action.
  • Inventory management experience.
  • Proven ability to create a positive work environment.
  • Proficient in Excel and Outlook.
  • Advanced cash handling skills.

Job Details:

Company: The Walt Disney Company

Vacancy Type:  Full Time

Job Location: London, England, United Kingdom

Application Deadline: N/A

Apply Here