Follett Bookstore Hiring – Department Manager

Job Description:

Manages the General Merchandise department at a large store including managing employee activities to meet the financial and marketing objectives of the company. Coordinates sales promotions with the Home Office and manages execution in the store.

Job Responsibilities:

• Assists customers in finding products.
• Manages the special order functions and notifies customers.
• Creates and maintains displays in compliance with company standards.
• Builds key partnerships with other store staff and campus organizations for promotional opportunities and special events and assist with off-site sales opportunities (e.g., graduation, basketball, football, author signings, etc.).
• Conducts store walkthroughs on a daily basis to ensure proper stock levels, inventory placement and customer service levels.
• Supervises the Home Office regulated processes related to Return-to-Vendor (RTV) receiving and scanning.
• Manages the in-store merchandise display from stockroom to sales floor, serving as liaison between the Store and the Planner.
• Supervises the employees of the department including assigning and evaluating work as well as interviewing, hiring and training new employees.
• Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.

Job Requirements:

• 3-5 years of experience
• General Computer Skills
• Bachelor degree or equivalent

Qualification & Experience:

• Strong communication skills (verbal and written).
• Desired: Previous supervisory/management experience required.
• 3-5 years retail supervisory experience; computer literacy.

Job Details:

Company: Follett

Vacancy Type:  Full Time

Job Location: Winston-Salem, NC, US

Application Deadline: N/A

Apply Here

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