Thursday , June 17 2021

Wipro USA Jobs – TIS Service Desk Administrator

Website Wipro

Job Description:

Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager”

Job Requirements:

  • Key skills required for the job are: n TIS Service Desk-L2, (Mandatory) .As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis nIncident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
  • Perform Service Requests based on Standard Operating Procedures.
  • Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans.

Qualification & Experience:

  • Should be able to identify and highlight scope of automation to lead or Manager Minimum work experience: 1 – 3 YEARS “As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis

Job Details:

Company: Wipro

Vacancy Type:  Full Time

Job Functions: Customer Service

Job Location: Dallas, TX, US

Application Deadline: N/A

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