Wildlife Conservation Society Jobs – Team Leader

Job Description:

Assist in the daily operations of New York Aquarium Merchandise Services department. Work cohesively with the management team to supervise and maintain an efficient environment and provide support for the gift shop operations as well as provide high quality and superior customer service that enhances the guest’s visit, maximizes revenue, and supports the mission of the Wildlife Conservation Society.

Job Responsibilities:

• Maintain stockroom organization on a daily basis.
• Handle any customer issues professionally.
• Manage loss prevention through the use of customer service skills and proper selling floor coverage.
• Drive location sales by increasing key metrics such as ATS (Average Transaction), UPT (Units per Transaction), and number of transactions.
• Ensure areas are neat, clean and organized every day.
• Ensure merchandise is replenished throughout the day to support sales.
• Maintain full knowledge of all cash handling policy and procedures. Ensure all team members are in compliance with these policies.
• Communicate customer feedback to management team.
• Protect integrity of data by ensuring correct register procedures are being performed.
• Provide superior service to guests, including maintaining general knowledge of park exhibits and amenities, answering questions and finding ways to create a positive and educational experience

Job Requirements:

• Prior cash handling experience preferred.
• Good time management skills. Ability to be on time and ready for work when expected.
• Customer service oriented.
• Strong verbal and written communication skills.

Qualification & Experience:

• Ability to stay outdoors for long periods of time in a variety of weather conditions, including high heat and humidity.
• Ability to frequently move objectives up to 50 pounds.
• Basic computer and mathematical skills.
• Proactive and outgoing nature – work efficiently and ability to multitask.
• Dependable and reliable.

Job Details:

Company: Wildlife Conservation Society

Vacancy Type:  Temporary

Job Location: New York, NY, US

Application Deadline: N/A

Apply Here

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