Wcs Jobs – Wild Encounters Host

Job Description:

We have an immediate opening for a Wild Encounter Host in the Visitor Services team at the Bronx Zoo. Hosts will play an exciting role in making meaningful connections with guests as we lead them through exclusive concierge experience offerings. The position’s core responsibilities include providing enhanced visits at the Bronx Zoo by guiding and narrating guest tours, facilitating VIP access, and escorting guests through up-close animal experiences.

Job Responsibilities:

• Develop a thorough understanding of provided information and present engaging interpretation of Bronx Zoo animals and attractions, as well as
• WCS conservation efforts, while transporting our visitors through public and behind-the-scenes areas.
• Providing excellent service to guests, by maintaining general knowledge of park attractions and amenities, answering questions and finding ways to create great visitor experiences, in accordance with WCS standards of guest service.
• Up-sell other unique experiences, programming, and/or annual Membership options, to help cultivate long-lasting relationships with clients and WCS.
• Follow safety guidelines and protocols to ensure a high quality, safe, and engaging experience for program participants, animals, and staff.

Job Requirements:

• Ability to work a flexible work schedule, including holidays and weekends.
• Standing and walking for long periods of time.
• Comfortable being exposed to cold and hot weather
• Ability to lift and/or move 20-50 pounds

Qualification & Experience:

• Experience in presentations, public speaking, or other experience preferred.
• Ability to monitor and act in the best interest of guest safety and animal welfare at all times
• High School Diploma or equivalent required; some college, especially in a related field (biology, education, ecology, etc.) a plus.
• Adapt easily to changing circumstances in a busy work environment.
• Valid driver’s license and good driving record required.

Job Details:

Company: Wildlife Conservation Society

Vacancy Type:  Temporary

Job Location: New York, NY, US

Application Deadline: N/A

Apply Here

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