Wcs Careers – Call Center Sales

Job Description:

Earn your stripes in customer service! From ticket sales and group trip planning, to membership services and customer relations – a great guest experience is only a phone call away. These jobs primarily work in an indoor office setting, and require exceptional communication skills. You’ll gain valuable experience, and get a jump on lifelong career skills.

Job Responsibilities:

• Process payments and ensure that ticket orders are accurately fulfilled.
• Provide administrative and operational support to ensure the department runs smoothly.
• Supporting the sales strategy by assisting with outbound calls and telemarketing
• Answer incoming Group Sales telephone lines & email correspondence.
• Ensure that customers are aware of the full range of products available at the individual parks, including special offers
• Processing advance bookings and ticket sales for all parks

Job Requirements:

• Excellent interpersonal, written, and verbal communication skills, including a clear, friendly phone voice
• Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
• High School Diploma or GED Equivalent.

Qualification & Experience:

• Must possess a professional and positive attitude, and be able to quickly develop a rapport with customers over the phone.
• Ability to work independently as well as within a team
• Must be flexible & available to work weekends, holidays & extended hour
• Proficient in Microsoft Office Programs, Word and Excel a must, PowerPoint a plus. Knowledge of Gateway Ticketing System and/or Salesforce is a plus.

Job Details:

Company: Wildlife Conservation Society

Vacancy Type: Temporary

Job Location: New York, NY, US

Application Deadline: N/A

Apply Here

careersvite.com