TJ Maxx Employment – Customer Service Associate

Job Description:

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Job Responsibilities:

• Promotes a culture of honesty and integrity; maintains confidentiality
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
• Engages customers, providing support and creating a positive shopping environment
• Coordinates and executes shrink-related activities in partnership with Store Management
• Supports and participates in store shrink reduction goals and programs
• Communicates shrink-related concerns to Store Management and Loss Prevention
• Encourages Associate use of shrink reduction resources
• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
• Observes proper checkout procedures for customers and Associates
• Provides prompt, courteous and knowledgeable service to internal and external customers

Job Requirements:

• Excellent communication skills and sound judgment
• Ability to respond appropriately to changes in direction or unexpected situations
• 0-2 years retail or security experience
• Able to work a flexible schedule to support business needs
• Team player, working effectively with peers and supervisors to accomplish tasks

Job Details:

Company: TJ Maxx

Vacancy Type: Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

Apply Here

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