Friday , March 1 2024

TJ Maxx Employment – Customer Service Associate

Website TJ Maxx

Job Description:

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Job Responsibilities:

  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
  • Engages customers, providing support and creating a positive shopping environment
  • Coordinates and executes shrink-related activities in partnership with Store Management
  • Supports and participates in store shrink reduction goals and programs
  • Communicates shrink-related concerns to Store Management and Loss Prevention
  • Encourages Associate use of shrink reduction resources
  • Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
  • Observes proper checkout procedures for customers and Associates
  • Provides prompt, courteous and knowledgeable service to internal and external customers

Job Requirements:

  • Excellent communication skills and sound judgment
  • Ability to respond appropriately to changes in direction or unexpected situations
  • 0-2 years retail or security experience
  • Able to work a flexible schedule to support business needs
  • Team player, working effectively with peers and supervisors to accomplish tasks

Job Details:

Company: TJ Maxx

Vacancy Type: Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

Apply Here