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Website Tesco PLC
Job Description:
Being a Team Leader in our Cafes is all about creating a rewarding work environment by given the opportunity to make a difference in someone’s day, every day.
Job Responsibilities:
- Coaching your cafe team to smash weekly targets
- Knowing your Cafe Menu – being prepared to check and challenge all food and drink
- Supporting your General Manager and deputising when needed
- Helping your team to make sure your Cafe stays clean, safe and legally compliant
- Striving to always do better for your guests
- Encouraging your guests to provide their valued feedback
- Motivating, supporting, and developing your cafe team to deliver exceptional customer service
- Upselling the delicious menu extras and driving your team to do the same
Job Requirements:
- To have a positive attitude with a passion for customer service
- The ability to coordinate multiple tasks in a fast-paced environment
- To be 18 years of age or older
- To be an excellent communicator
- Experience leading or coaching a small team
- To be warm and engaging both with your team and your customers
- To be someone who thrives in a branded business, with set menus, food specs, etc.
- Some practical work experience in Cafes, Fast Food, Restaurants, Pubs etc
Job Details:
Company: Tesco PLC
Vacancy Type: Full Time
Job Location: Dunfermline, Scotland, UK
Application Deadline: N/A
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