Tuesday , May 28 2024

Swissport Jobs in New York – Ramp Training Manager

Website Swissport

Job Description:

Responsible to train, monitor and evaluate performance of employees, while ensuring company and customer service standards and policies are met.

Job Responsibilities:

  • Performs related duties as assigned
  • Maintain training files/records of all employees in compliance
  • Monitor and evaluate performance of all employees
  • Provide direction to Quality Control personnel with regards to training related matters
  • Schedule and perform recurrent training
  • Audit and evaluate operations/colleagues for compliance
  • Administer customer audits
  • Perform Quality Assurance function, as required
  • Develop training material and establish training programs as per standards
  • Conduct initial training
  • Prepare examinations and progress reports for initial and recurrent training programs

Job Requirements:

  • Excellent organizational skills, professionalism and autonomy
  • Be able to pass security clearance (criminal background check)
  • Valid RROC-Aeronautical Certificate
  • Excellent verbal and written communication skills
  • Obtain and maintain a valid airport RAIC and AVOP designation
  • Possess a valid driver’s license

Qualification & Experience:

  • Minimum of three (3) years experience operating deicing
  • High School Diploma or equivalent
  • Computer systems : Microsoft Office (Word, Excel, PowerPoint, Microsoft Access) and graphic programs
  • Minimum of 1 year classroom instruction experience or 3 years On the Job (OJT) Trainer experience
  • Supervisory experience in leading and directing large work groups, and evaluating performance, (unionized environment would be an asset)
  • Knowledge of deicing and ramp procedures

Job Details:

Company: Swissport

Vacancy Type:  Full Time

Job Location: New York, NY, US

Application Deadline: N/A

Apply Here