Swissport Jobs in New York – Ramp Training Manager

Job Description:

Responsible to train, monitor and evaluate performance of employees, while ensuring company and customer service standards and policies are met.

Job Responsibilities:

• Performs related duties as assigned
• Maintain training files/records of all employees in compliance
• Monitor and evaluate performance of all employees
• Provide direction to Quality Control personnel with regards to training related matters
• Schedule and perform recurrent training
• Audit and evaluate operations/colleagues for compliance
• Administer customer audits
• Perform Quality Assurance function, as required
• Develop training material and establish training programs as per standards
• Conduct initial training
• Prepare examinations and progress reports for initial and recurrent training programs

Job Requirements:

• Excellent organizational skills, professionalism and autonomy
• Be able to pass security clearance (criminal background check)
• Valid RROC-Aeronautical Certificate
• Excellent verbal and written communication skills
• Obtain and maintain a valid airport RAIC and AVOP designation
• Possess a valid driver’s license

Qualification & Experience:

• Minimum of three (3) years experience operating deicing
• High School Diploma or equivalent
• Computer systems : Microsoft Office (Word, Excel, PowerPoint, Microsoft Access) and graphic programs
• Minimum of 1 year classroom instruction experience or 3 years On the Job (OJT) Trainer experience
• Supervisory experience in leading and directing large work groups, and evaluating performance, (unionized environment would be an asset)
• Knowledge of deicing and ramp procedures

Job Details:

Company: Swissport

Vacancy Type:  Full Time

Job Location: New York, NY, US

Application Deadline: N/A

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