Job Description: As an Associate Expert, you'll learn the ropes as you build the skills that can make you a full-fledged expert in a matter of months. It starts with listening to your customers issues like a pro, picking up on subtle cues and customer rhythms and then helping build a resolution mix that will make them customers for life. They're YOUR customers and their experience depends on YOU! Job Responsibilities: Offer thoughtful product and service recommendations - we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience. Learn a lot - we stay current on all systems and products to grow our skills and maintain proficiency on things we value and organizational requirements. Have serious fun - we don't take ourselves too seriously. Changing wireless for good is what we do, and we love having fun doing it. Here's what we'll count on you to do: Create happy customers - We are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve. Provide outstanding service so customers stay longer - we bring our life experiences, knowledge and passion for outstanding service to all we do. We personalize every interaction and provide solutions to take care of our customers and build lifelong T-Mobile fans. Job Requirements: At least 18 years of age Legally authorized to work in the United States Passion for care and the ability to listen, problem solve and deliver great solutions Ability to work as part of a team to achieve individual and team results You have the flexibility to work any shift, including nights and especially weekends You're a pro on the computer You know how to balance multiple tasks at the same time Tech savvy and have a passion for mobile devices and/or technology Pre-employment background screen Qualification & Experience: High School Diploma or GED Job Details: Company: Sprint Vacancy Type: Full Time Job Functions: Customer Service Job Location: Denver, CO, US Application Deadline: N/A Apply Here careersvite.com
Careers Vite – Latest Jobs 2025