Apply to Sprint – Customer Service

Job Description:

As an Associate Expert, you’ll learn the ropes as you build the skills that can make you a full-fledged expert in a matter of months. It starts with listening to your customers issues like a pro, picking up on subtle cues and customer rhythms and then helping build a resolution mix that will make them customers for life. They’re YOUR customers and their experience depends on YOU!

Job Responsibilities:

• Offer thoughtful product and service recommendations – we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience.
• Learn a lot – we stay current on all systems and products to grow our skills and maintain proficiency on things we value and organizational requirements.
• Have serious fun – we don’t take ourselves too seriously. Changing wireless for good is what we do, and we love having fun doing it.
• Here’s what we’ll count on you to do:
• Create happy customers – We are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve.
• Provide outstanding service so customers stay longer – we bring our life experiences, knowledge and passion for outstanding service to all we do.
• We personalize every interaction and provide solutions to take care of our customers and build lifelong T-Mobile fans.

Job Requirements:

• At least 18 years of age
• Legally authorized to work in the United States
• Passion for care and the ability to listen, problem solve and deliver great solutions
• Ability to work as part of a team to achieve individual and team results
• You have the flexibility to work any shift, including nights and especially weekends
• You’re a pro on the computer
• You know how to balance multiple tasks at the same time
• Tech savvy and have a passion for mobile devices and/or technology
• Pre-employment background screen

Qualification & Experience:

• High School Diploma or GED

Job Details:

Company: Sprint

Vacancy Type:  Full Time

Job Functions: Customer Service

Job Location: Denver, CO, US

Application Deadline: N/A

Apply Here

careersvite.com