Jobs at Splunk – Business Systems Analyst

Job Description:

As Business Systems Analyst you will play a key role within the Sales and Service Technology team at Splunk. This includes working closely with leadership and internal customers as we transform our go-to-market capabilities. Working cross functionally with a broad set of business partners, you will use keen business process understanding, appreciation for simplicity and quality, critical thinking, and a bit of elbow grease to craft holistic solutions that meet business and technology objectives while furthering Splunk’s long range goals.

Job Responsibilities:

You will be part of the core team that is responsible for designing, building and maintaining the Salesforce platform and related technologies supporting the customer support and customer success organizations. Come join a collaborative and growing organization where you can make a difference.

Job Requirements:

• Support efforts to grow the platform through new applications and technology as needed
• You have 5+ experience designing and supporting large scale, technically complex solutions on Salesforce and associated ecosystem
• You will drive system enhancement efforts to completion by capturing and assessing user requirements with business partners and provide configuration, development and application support to the teams enabling enhanced productivity, reporting capabilities and collaboration
• Facilitate maintenance and enhancement of the Salesforce.com platform for customer support and customer success teams
• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
• You are able to explain complex systems and technical topics in a clear, concise manner to others who may have minimal technical knowledge using oral, written and visual presentations

Qualification & Experience:

• You have good interpersonal skills
• Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
• Understanding of cloud offerings market space concepts
• Ability to self-train quickly and pick up new skills as necessary
• Deep understanding of B2B sales, marketing, and support processes
• You have the desire to learn and apply new technologies

Job Details:

Company: Splunk

Vacancy Type:  Full Time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

Apply Here

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