Saturday , February 24 2024

Specialist, Training – LFG Careers

Website Lincoln Financial Group

Job Description:

The Training Specialist for Claims operations will develop, implement and evaluate training plans and programs to ensure organizational readiness for his/her assigned area(s) of responsibility. This position will perform and deliver on routine assignments/projects while simultaneously leveraging and applying knowledge of his/her assigned area(s) of responsibility.

Job Responsibilities:

  • Develops training materials, manuals, procedures and/or visual aids to meet objectives of his/her assigned area(s) of responsibility.
  • Promotes and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
  • Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
  • Liaises with assigned area(s) of responsibility to ensure training materials, procedures, plans and/or programs reflect business needs and support organizational readiness.
  • Conducts training and ongoing training evaluations to ensure effectiveness of programs and recommends modifications as necessary.
  • Proactively collaborates and communicates with appropriate internal/external stakeholders to address training gaps to optimize organizational performance.
  • Develops, implements and evaluates training plans and programs for his/her assigned area(s) of responsibility to meet departmental training objectives.
  • May share knowledge with junior and/or peer team members.
  • Develops and conducts training needs assessments and determines training requirements for new program development.

Job Requirements:

  • Finds common ground and can gain collaboration among management, colleagues and peers; can influence outcomes without directing or commanding.
  • Successfully completes regulatory and job training requirements.
  • Demonstrates the ability to use sound judgment and discretion regarding confidential information.
  • Demonstrates strong interpersonal skills with a collaborative style.
  • Demonstrates solid project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
  • Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.

Qualification & Experience:

  • 4 Year/Bachelor’s degree or equivalent work experience (4 years of experience in lieu of Bachelor’s) (Minimum Required)
  • Ability to work with others in a team environment.
  • Work and be proficient with e-mail systems.
  • 1 – 3+ Years experience in training that directly aligns with the specific responsibilities for this position (Required)
  • Demonstrated solid relationship management skills with internal clients (e.g. management, peers and colleagues).
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Knowledge of curriculum development principles.

Job Details:

Company: Lincoln Financial Group

Vacancy Type:  Full Time

Job Location: Greensboro, NC, US

Application Deadline: N/A

Apply Here