Job Description: Become a HR Benefits Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be part of the Health & Wellness team and will serve as the day-to-day subject matter expert in the administration of Edison’s Health & Welfare benefit plans. The Specialist interfaces with Edison internal departments (HR, Legal, IT), outsourced benefits administration vendor, employees, retirees, and beneficiaries to proactively surface and resolve system and/or participant issues. Job Responsibilities: Resolves complex and elevated service, eligibility, and payroll related issues with outsource vendor. Ensures ongoing service delivery and administrative processes are delivered in alignment with plan specifications and ensures business requirement documentation is kept up-to-date. Participates in the development and implementation of ad hoc eligibility plan audits for all Health & Welfare plans. Serves as the lead for change management for plan design and/or administrative process changes with the outsourced vendor, including updating business requirement documents; participant communications; standard operating procedures and call tools; participating in call center representative training and website functionality testing. Serves as the Health & Welfare subject matter expert and lead for the annual enrollment project including: system development & testing with outsource vendor. Job Requirements: Functional knowledge and experience with laws and regulations (such as ERISA, COBRA and HIPAA) associated with the day to day administration of eligibility for health & welfare plans. Three or more years of experience managing and working with 3rd party, external health & welfare record-keeping vendors. Call center or equivalent customer service experience. CEBS, SPHR, PHR designations. Knowledgeable about current developments in health & welfare benefits with the ability to suggest new ideas when applicable. Good oral and written communication skills to understand and appropriately respond to customer’s needs and/or appeals timely, establish trust and credibility with client organizations and facilitate the presentation of recommendations. Qualification & Experience: Three years of experience with the administration of corporate health & welfare plans. Three years of experience working with and troubleshooting confidential human resources issues. Experience with typical large-sized corporate policies/procedures and state/federal law & regulations as they relate to health & welfare benefit plans. Experience with SAP to research demographic and payroll data. Certification in project management and/or six sigma training. Three or more years of experience in an analytical role in Human Resources in a large corporation. Experience achieving short- and long-term objectives through self and others by prioritizing activities, monitoring the progress of projects, and ensuring accountability for timely results within budget parameters. Bachelor’s Degree in Business or a related technical discipline or an equivalent combination of education, training and experience. Job Details: Company: Southern California Edison Vacancy Type: Full Time Job Location: Pomona, CA, US Application Deadline: N/A Apply Here careersvite.com
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