Friday , February 23 2024

Slack Careers 2022 – Account Executive Enterprise

Website Slack

Job Description:

As an established Account Executive, you know what it takes to navigate through Enterprise organizations and engage C-suite Executives and business line owners. You understand your clients’ business objectives and closely align your SaaS offering to those to create a solution your clients can’t live without. You’ve made huge contributions to your product roadmap by gathering customer feedback and requests and delivering those to internal teams. Your storytelling skills are unmatched so effectively communicating across multiple departments and industries won’t be a problem for you. You thrive in dynamic environments so shifting gears at a moment’s notice and providing excellent customer service is nothing short of exciting!

Job Responsibilities:

  • Provide recommendations based on a customer’s business needs and usage patterns
  • Collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers
  • Handle inbound customer communication and organize/escalate issues appropriately including: billing, legal, security, and technical inquiries
  • Drive revenue and own the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
  • Educate customers on the value of Slack in a thoughtful way

Qualification & Experience:

  • You have experience selling SaaS solutions across every industry
  • You have experience engaging multiple stakeholders throughout the sales cycle including Legal, IT, Security, Finance, and Procurement
  • You have experience (and should enjoy!) collaborating with internal sales teams like Solutions Engineers and Custom Success Managers
  • You love traveling and have the ability to travel 20-30% of the time
  • You have 5+ years of full cycle SaaS closing experience
  • You have experience selling SaaS software that can be used across multiple departments, preferably company-wide
  • You have experience creating global engagement across multiple lines of business and broadening product support within an organization
  • You are an expert storyteller, effectively developing relationships with senior managers and the C-suite

Job Details:

Company: Slack

Vacancy Type:  Full Time

Job Location: Toronto, Canada

Application Deadline: N/A

Apply Here

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