Senior Manager, Market Research & Insights – Starbucks Career

Job Description:

One that not only celebrated coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing and supporting partners (employees) who share this passion and are guided by their service to others.

Do you love listening to people and telling their stories for business impact? As a Starbucks Market Research & Insights senior manager, you will inspire teams and leaders to take action and make decisions by serving as the champion of our Customers and Partners (employees). In this role, you will lead the qualitative research function internally, connecting compelling human narratives to the business’ biggest questions. You will help others translate business questions into research objectives and, in turn, into studies and learning plans. You will serve as a thought leader and consultant across a wide variety of teams, spanning—among others—marketing, product, R&D and Operations.

Job Responsibilities:

• Collaborate with business partners and team members to translate business questions into research designs and customized reports
• Serve as an influencer, representing the voice of our Customers and Partners
• Innovate Starbucks research approaches to add value and incremental research capabilities to an already robust toolkit
• Tell compelling stories with data, making meaning for business stakeholders
• Act as an expert voice in designing custom research plans, incorporating diverse approaches

Job Requirements:

• Market Research & Insights experience in CPG, Retail or a Market Research vendor
• Proven ability to build strong cross-functional relationships
• Compelling, persuasive oral and written communication skills
• Familiarity with design research methods and approaches
• Comfortable with experimental research design

Qualification & Experience:

• Extensive experience leading end-to-end research, from scoping to planning, executing and reporting
• Strong knowledge and experience with both quantitative and qualitative research methods
• The ability to see the big picture, taking strategic approaches to research plans

Job Details:

Company: Starbucks

Vacancy Type:  Full Time

Job Location: Seattle, WA, US

Application Deadline: N/A

Apply Here

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