Senior Human Centered Researcher – JPL Job Openings

Job Description:

We are seeking a self-motivated individual who can work well both independently and in a team environment as a Senior User Experience Researcher. Reporting functionally to the Engineering Tools and Data Management Group and programmatically to the Office of Digital Transformation, you will be joining a stellar team of thought leaders at JPL dedicated to ensuring JPL is continuously transformed by embracing and accelerating digitally innovative ways of doing business.

Job Responsibilities:

• Brainstorming solutions to this specific problem with cross-functional team members and evaluating the potential options
• Requirements discovery, refinement and validation for a well-scoped problem
• Helping team members communicate complicated concepts of operations internally, explaining their ideas
• Making a specific recommendation based on the realities discovered during the research process.

Job Requirements:

• Designing research studies, both short and long, to answer key questions
• Helping the team prioritize and define a recommended roadmap
• Writing and presenting findings to team
• Design, prototyping, validating and refinement of the solutions identified as having merit.
• Conducting research, alone or with help, on existing tools, workflows, behaviors, features and needs analysis.
• Identifying unmet user needs and development opportunities
• Developing research materials (scripts, low fidelity prototypes, etc)
• Creating research plans and identifying the appropriate methodologies to use

Qualification & Experience:

• Have a strong grasp of research methods and data analysis, both quantitative and qualitative.
• Excellent organizational, communication, interpersonal and collaboration skills.
• Typically requires a Bachelor’s degree in Human-Computer Interaction, Psychology, Computer Science, or related discipline with 9 years of relevant experience; Master’s degree with 7 years of relevant experience; Ph.D with 5 years of relevant experience . Education may be substituted with significant industry experience.
• Ability to communicate the value of human-centered design to a disparate audience and to explain not only the techniques used, but also the reasons we use them.
• Demonstrated understanding of UX research methods for complex systems.
• Experience organizing and moderating both individual research sessions and group research.
• Understanding of Agile Scrum practices and philosophies
• A portfolio of research projects showing a strong human-centered approach to problem solving.
• Storyboarding, wireframing, mockup and prototyping skills.

Job Details:

Company: Jet Propulsion Laboratory

Vacancy Type:  Full Time

Job Location: Pasadena, CA, US

Application Deadline: N/A

Apply Here

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