Seaworld Application – Human Resource Representative

Job Description:

Sesame Place is a place of thrills, fun and positive, lasting memories. Our success is built on a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re seeking exceptionally skilled and knowledgeable individuals for an exciting Human Resources opportunity! In this role, you’ll help welcome our new ambassadors and create a culture of fun and positivity! If you have the right stuff, dive right in!

Job Responsibilities:

• Answer and respond to ambassadors at the call out hotline and forward appropriately
• Greet, assist and resolve all matters regarding guests, ambassadors, candidates etc. that enter the building
• Establish and maintain a positive atmosphere which ensures the highest level of ambassador engagement while supporting and demonstrating exemplary guest service
• Answer and respond to applicant and ambassador inquiries via telephone and e-mail in a timely manner
• Assist new and returning ambassadors with onboarding paperwork
• Handle all program-related data entry, filing, and record keeping of confidential client records and inventory
• Assist with wardrobe distribution for all ambassadors when necessary
• Assist the HR department in various functions including but not limited to administrative duties and internal recruitment activities
• Assist the training and development team in the implementation of ambassador events

Job Requirements:

• At least a high school diploma or GED equivalent.
• At least 18 years of age
• No significant performance deficiencies within a 1 year period.
• Ability to work 15-40 hours a week including evenings, weekends and holidays

Qualification & Experience:

• Proficient in Microsoft Office programs: Word, Excel, PowerPoint, Outlook and Access
• Possess a high level of guest service and interpersonal skills
• Typing experience required
• Excellent customer service and phone etiquette skills (i.e. answering phone calls, assisting applicants, ambassadors and guests)
• Excellent interpersonal and organization skills
• Ability to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines

Job Details:

Company: SeaWorld Parks & Entertainment

Vacancy Type:  Part-time

Job Location: Philadelphia, PA, US

Application Deadline: N/A

Apply Here

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