San Diego Zoo Employment – Retail Operations Supervisor

Job Description:

The Retail Operations Supervisor is responsible for the day-to-day oversight of diverse food services, merchandise, shared revenue and banquet operations at assigned departments and assists managers with functional activities. This position reports to the assigned Retail Operations Manager.

Job Responsibilities:

• Oversees point of sale and inventory software solutions for revenue and data integrity and functionality. Oversees and manages multiple venues’ inventory accuracy and operating costs.
• Maintains facilities and equipment to ensure facility is in top operational capacity and within regulatory agencies standards. Implements and monitors equipment cleaning logs and check sheets.
• Provides day-to-day retail operations support and team member oversight.
• This day-to-day oversight may include quick service food/retail, full service restaurants, and/or banquet operations. Collaborates with other departments as needed in effort to provide the highest quality guest experience.
• In collaboration with senior leadership, helps with budget development.
• Supervises assigned complex revenue streams that generate upwards of a million dollars of revenue annually.
• Communicates changes and makes appropriate adjustments to daily operations to meet budget goals.

Job Requirements:

• 1-2 Years’ supervisory experience working in theme park or multiunit quick service operation preferred
• 1-2 Years’ supervisory experience working in merchandise, restaurant, and/or banquet operations required
• 1-2 Years’ experience working with represented labor preferred

Qualification & Experience:

• A degree in business management, hospitality, or related field is desirable
• Able to effectively lead, motivate, and train a team in a busy food/retail environment
• Safe Food Handling Certification within 90 Days
• Servesafe Manager Certification within 90 Days
• Able to identify and evaluate safety risks
• Able to use Point of Sale (POS) system
• Able to communicate effectively (verbal and written)

Job Details:

Company: San Diego Zoo Global

Vacancy Type:  Full Time

Job Location: San Diego, CA, US

Application Deadline: N/A

Apply Here

careersvite.com