Friday , February 23 2024

Relationship Manager (COAF Sales) – Capital One Teller Jobs

Website Capital One

Job Description:

Are you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers. A Relationship Manager will also be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding. Furthermore, the Relationship Manager makes outbound phone calls to dealers to capture their business for COAF, while also taking inbound calls from the dealers to strategically analyze their potential territories resulting in a game plan to achieve a target goal. A Relationship Manager will monitor and make adjustments to the plan as the month progresses to achieve the desired goals.

Job Responsibilities:

  • Optimize communication skills by creating strategic deals and goals with dealerships over the phone.
  • Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives.
  • Analyze territory production goals.
  • Cultivate stellar relationships with our dealerships.
  • Review the structure in underwriting for COAF
  • Guide the deals in house for funding.

Job Requirements:

  • At least 2 years experience in Customer Relations.
  • At least 5 years experience in Customer Service.
  • At least 2 years experience in Auto Finance.

Qualification & Experience:

  • Bachelor’s Degree in Business.
  • At least 1 year of experience in Financial Services or at least 1 year of Business to Business Sales experience.
  • High School Diploma, GED, equivalent certification

Job Details:

Company: Capital One

Vacancy Type:  Full Time

Job Location: Downers Grove, IL, US

Application Deadline: N/A

Apply Here