
Website REI
Job Description:
Want to work on building and assembling REI equipment on a daily basis? Awesome, then keep on reading to learn more about our Technical Specialist role. Your primary responsibility would be for the assembly of bikes and snow sports equipment to REI and vendor standards delivering extraordinary service to customers both in the shop and on the retail floor. Here are the primary responsibilities of what you would do:
Job Responsibilities:
- Assembles, maintains and repairs action sports equipment meeting REI and/or/vendor standards
- Assesses customer needs and confirming service and product meets those needs
- Support team’s achievement of key goals through individual contribution
- Assists with maintaining equipment and ensuring a clean, secure and safe work environment
- Contributes to sales results by knowing REI products and services, accurately communicating product information and inventory response processes
- Reports significant quality and safety issues to the Master or Certified Technician
- Checking in and out shop and rental equipment based on REI standards
Job Requirements:
- Strong attention to detail
- Interest in developing own skills and knowledge
- Availability to work a flexible schedule based on business needs, including evenings and weekends
- Ability to periodically lift 40 pounds
- Bike maintenance and repair experience
- Ability to maintain open and positive relations with employees and customers
- Previous snow sports equipment and/or bike assembly experience or equivalent preferred
- Successful completion of certification required of the level the role, service advisor and any snow sports certifications required based on store assortment and customer need
Qualification & Experience:
- Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
Job Details:
Company: REI
Vacancy Type: Full Time
Job Functions: Information Technology
Job Location: Atlanta, GA, US
Application Deadline: N/A
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