Regal Cinemas Careers – Floor Staff

Job Description:

Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher.

Job Responsibilities:

• Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
• Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
• Abide by all federal and state laws with regards to breaks and/or meal periods.
• Promoting the Regal Crown Club program
• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory.
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• Complying with all local, state and federal food safety laws.
• Concession
• Ensure required alcohol certification and training are current where applicable.
• Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
• Up selling/Suggestive selling
• Operating, preparing and cleaning of all concession related equipment
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws.

Job Requirements:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.

Qualification & Experience:

• Evaluate relevant information, recognize alternatives and reach conclusions based on evidence.
• The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• Possess excellent communication skills with customers, co-workers and management.
• Identify problems, gather relevant data and note possible causes of problems.
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate.
• Take action beyond what is necessarily called for.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee may occasionally be required to lift up to 60 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Establish goals, budget time, and set priorities to achieve desired objectives.
• While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• Perform under pressure and/or opposition.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.

Job Details:

Company: Regal Cinemas

Vacancy Type:  Part-time

Job Location: Las Vegas, NV, US

Application Deadline: N/A

Apply Here

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