Regal Cinemas Application – Floor Staff

Job Description:

Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher.

Job Responsibilities:

• Operating, preparing and cleaning of all concession related equipment
• Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
• Up selling/Suggestive selling
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws.
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• Abide by all federal and state laws with regards to breaks and/or meal periods.
• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory.
• Promoting the Regal Crown Club program
• Complying with all local, state and federal food safety laws.
• Concession
• Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
• Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
• Ensure required alcohol certification and training are current where applicable.

Job Requirements:

• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Qualification & Experience:

• In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.
• The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• Evaluate relevant information, recognize alternatives and reach conclusions based on evidence.
• The employee may occasionally be required to lift up to 60 pounds.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Identify problems, gather relevant data and note possible causes of problems.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate.
• While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• Take action beyond what is necessarily called for.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Perform under pressure and/or opposition.

Job Details:

Company: Regal Cinemas

Vacancy Type: Part-time

Job Location: Austin, TX, US

Application Deadline: N/A

Apply Here

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