
Website RBS
Job Description:
Your role as a Technical Operations Analyst will see you manage an Alternative investment client portfolio where you will complete the oversight duties as part of the FCA regulations. Alongside this, you’ll provide technical support and coaching to colleagues and assist the team manager in identifying the training needs of the team through quality checks and process confirmation.
Job Responsibilities:
- Maintaining an involvement for projects and embedding continuous improvement
- Taking ownership of client queries through to resolution, reporting trends and recurring issues to the team manager
- Deputising for the team manager as and when needed
- Delivering reconciliation requirements that are undertaken in accordance with individual responsibilities detailed in the relevant policy
Job Requirements:
- The ability to work as part of project team, with both clients and suppliers
- A background in managing resource and organising workloads
- Good interpersonal and communication skills
- The ability to interpret information delivered through multiple mediums, and work well under pressure
Job Details:
Company: RBS
Vacancy Type: Full Time
Job Location: London, England, UK
Application Deadline: N/A
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