Saturday , February 24 2024

Property Complex – State Farm Call Center Jobs

Website State Farm

Job Description:

As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. As a Claim Specialist in our Property Complex department, you will be part of a team dedicated to delivering the State Farm promise to our policyholders. You will play a critical role in helping them recover from the unexpected!

Job Responsibilities:

  • Strong verbal communication skills are a must (resolving customer conflict while maintaining tact and poise)
  • Prepares and/or reviews written or computerized estimates in loss settlements
  • Communicates with witnesses, agents, other insurance companies, repair shops, contractors, medical providers, attorneys, and others in the course of conducting investigations
  • Arrangement of rental car, providing towing service (when required)
  • Applies knowledge of policies, procedures, laws, statutes, and insurance regulations when determining coverage, ;liability , damages of injury (first and third party) and property damages
  • Handle claims in a team environment. Daily schedule is made up of phone time and task time. Adhering to your daily schedule is expected and required.
  • Determines whether additional or specialized investigation is necessary for claim resolution

Job Requirements:

  • Strong analytical skills along with high competence in the following: Critical Thinking, Customer Focus, Quality, Resourcefulness, Technical/Functional Expertise
  • A passion to be part of a team dedicated to helping State Farm fulfill our commitment to our policyholders
  • Ability to apply policy , law, and regulations to ensure proper resolution of claims
  • Strong written, verbal and interpersonal communication skills

Qualification & Experience:

  • Claim handling knowledge and experience
  • Bachelor’s Degree

Job Details:

Company: State Farm

Vacancy Type:  Full Time

Job Location: DuPont, WA, US

Application Deadline: N/A

Apply Here