Partner Success Coordinator – Toys ‘R’ Us Jobs

Job Description:

We’re looking for a driven high-energy professional with an account management or partner success background to join our team as a Partner Success Coordinator. In this role, you will work closely with partners and be responsible for the support of partner accounts, responding to queries, providing analytics, as well as building and applying processes to improve the partner experience. This position reports to the Partnerships Manager.

This person will be an integral part of the partner onboarding process, helping and supporting partners to use their dashboard, and merchandise their product. This is a rare opportunity to join the flagship partnerships team that will influence both the culture and the future of Toys R Us partner success operations.

Job Responsibilities:

• Guide new and existing partners through the creation and maintenance of their in-store digital and physical displays
• Work with cross-functional teams to ensure that partners are getting the answers they need in a timely manner
• Measure and evaluate support processes and drive continuous process improvement to help partners succeed
• Work closely with Partnerships Manager for onboarding and establishing partners KPIs
• Be front line support for new and existing partners

Job Requirements:

• Positive attitude and fortitude to work through ever-changing and dynamic operational conditions
• Top notch organizational skills and comfort in analytical problem solving

Qualification & Experience:

• High attention to detail and strong execution skills
• Bachelor’s degree with 3+ years of experience in a customer success, account management, or partner success environment

Job Details:

Company: Toys ‘R’ Us

Vacancy Type:  Full Time

Job Location: Parsippany, New Jersey

Application Deadline: N/A

Apply Here

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