Jobs New Balance – Retail Sales Associate

Job Description:

As a Retail Sales Associate you will serve as the face of New Balance in each customer interaction you have. The collective efforts of thousands of employees worldwide will all culminate with you, the final crucial piece. Too much pressure? Nah, you got this. All we ask is that you rep our gear with pride and exude the essence of our brand with your every out-breath. A lot of hard work and passion goes into the products we create – we want to make sure none of it gets lost in translation.

Job Responsibilities:

• Understand the customer’s needs
• Know the cash register like you know your own cell phone
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Educate the customer on product features and benefits
• Keep the floor always looking its best – neat, organized, and well stocked
• Inform customers about any promotions we have running
• Transact the sale through suggestive selling, multiple selling, and effective closing
• Greet and make customer contact
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses
• Correctly measure and fit customers with appropriate NB product
• Solve any customer problems/answer any questions
• Make sure items are labeled and price marked properly
• Provide customer service using proper selling techniques, product knowledge, and GUEST service model:

Job Requirements:

• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; push or pull 50 lbs. over 200 ft. occasionally; stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
• Should be a people person!
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions

Qualification & Experience:

• Past retail experience desirable, but not necessary

Job Details:

Company: New Balance

Vacancy Type:  Full Time

Job Functions: Sales

Job Location: Philadelphia, PA, US

Application Deadline: N/A

Apply Here

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