Merlin Careers – Hotel Receptionist

Job Description:

We are currently recruiting a Hotel Receptionist to join our dedicated Accommodation Team. Reporting to the Hotel Duty Managers you will assist the Knight’s Village Team in ensuring the friendly and efficient arrival and departure of our guests. To maintain high standards of hospitality at all times. To provide guests with information needed throughout their stay.

Job Responsibilities:

• Assist in site evacuations and contact Emergency Services as and when required
• To demonstrate a high level of customer service with check in, check out and providing information to guests
• Handle any guest problems, complaints, or compliments, passing on any relevant information to the Hotel Duty Manager
• Take reservations face to face with guests, or on the phone
• Have good working knowledge of room types, facilities, and locations within the Hotels

Job Requirements:

• Confident using computer systems
• Strong communicator
• Excellent attention to detail
• Passionate about delivering outstanding customer services

Job Details:

Company: Merlin Entertainments

Vacancy Type:  Full Time

Job Location: Warwick, England, United Kingdom

Application Deadline: N/A

Apply Here

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