Friday , February 23 2024

Merchant Account Executive – PNC Employment

Website PNC Bank

Job Description:

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Merchant Account Executive within PNC’s Small Business Banking organization, you will be based in Carlisle PA .

Job Responsibilities:

  • Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market.
  • Responds to customer inquiries on internal products, services and credit card processing activities for the industry.
  • Markets credit card systems and support services for business customers. Attracts and retains client relationships to meet sales objectives.
  • Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services.
  • Manages, collects and reports on sales statistics.

Job Requirements:

  • Client Relationship Management – Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, managing and developing others.
  • Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company’s business; ability to apply this knowledge appropriately to diverse situations.
  • Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.
  • Customer Experience Management. – Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point.

Qualification & Experience:

  • Tech Savvy – Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being.
  • Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Job Details:

Company: PNC Bank

Vacancy Type:  Full Time

Job Location: Carlisle, PA, US

Application Deadline: N/A

Apply Here

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