Thursday , May 6 2021

Mantra Group Jobs – Guest Service Agent

Website Mantra

Job Description:

We are currently looking for a motivated, bubbly and vibrant Guest Service Agent.

Job Responsibilities:

  • A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.
  • There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay.
  • We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.

Job Requirements:

  • Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between.

Qualification & Experience:

  • You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.

Job Details:

Company: Mantra

Vacancy Type:  Full Time

Job Functions: Front Office

Job Location: Brisbane, AU

Application Deadline: N/A

Apply Here