LVMH Internship – Expert Client Advisor

Job Description:

As an EXPERT CLIENT ADVISOR in CARE SERVICES you will lead the development of operational excellence in-line with the Care Services standards of the Brand. You will embody advanced knowledge in Care Services, and ultimately empower this knowledge through trainings and workshops. You will lead expertise in Care Services, building and executing business strategies and supporting the selling teams with best-practice, know-how and client experience. You will demonstrate impeccable product knowledge, while maintaining a highly analytical and commercial mind-set.

Job Responsibilities:

• Be a partner to your Manager; Ability to provide Head Office with feedback relating to Care Services, and any missing opportunities
• Leading by example and demonstrating leadership, ensure quality issues/repairs are properly dealt with, in-line with lead-time targets
• Be a partner to the Field Coach Trainer to develop Care Service and Repair knowledge in the store
• Create and implement specific action plans to proactively drive the business and maximize Care Services performance through: Organization / Inventories / My Repair follow up / Tool box and spare parts for in store repairs
• Ensure immaculate organisation of the Care Services and Repairs area, driving best-practice and developing new ideas with your manager
• You will use your Expert knowledge to communicate and inspire the team on corporate strategy and relevant business information (animate team briefing sessions, trainings etc)
• As well as driving the development of Care Services expertise in your store, you will additionally be a point of contact regionally.
• Be fully integrated to the store team and contribute to achieving the overall objectives of the store

Job Details:

Company: LVMH

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

Apply Here

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