Job Description: All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means: Job Responsibilities: The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). Job Requirements: Ability to obtain sales related licensure or registration as may be required by law. Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store. Requires morning, afternoon and evening availability any day of the week. Qualification & Experience: 1 year of experience in customer service. Experience supporting or participating in the process of training, mentoring and developing associates. 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor). Experience working cross-functionally. 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor). Experience Using Microsoft Office Suite. Experience providing direction or supervision to teams (with or without direct report responsibility). High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment. 3 years of retail customer service experience. Job Details: Company: Lowe's Vacancy Type: Full Time Job Location: Albany, GA, US Application Deadline: N/A Apply Here careersvite.com
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