Tuesday , April 23 2024

Loss Prevention Investigator – Neiman Marcus Career

Website Neiman Marcus

Job Description:

The Loss Prevention Investigator is responsible for all aspects of security, control of merchandise loss, and safety of the building. The Loss Prevention Investigator may assist in leading the store’s daily operations at times. This position reports directly to the Assistant Store Manager, Operations.

Job Responsibilities:

  • Complete all store call procedures
  • Monitor store entrance and greet visitors
  • Explain, demonstrate, communicate and facilitate awareness programs, profit protection programs, and risk management programs
  • Operate and monitor CCTV system to detect incidents of dishonesty and violations of policy
  • Patrol the store to observe and identify suspicious activity
  • If certified: investigate, detain, and interview shoplifters
  • Initiate and assist in employee investigations, as well as identify and report violations of company policy to management
  • Prepare reports and document all loss prevention incidents, secure evidence, and appear as witness in legal proceedings
  • Conduct associate injury and Public Liability accident investigations
  • Prepare monthly safety reports and participate in monthly safety meeting
  • Inspect, review, and audit key areas
  • Support the onboarding process for new associates and deliver technical training in areas of expertise

Job Requirements:

  • Objectively assess associate performance and provide feedback to management to address development opportunities
  • Foster a positive work environment by delivering recognition
  • Assist store team with preparation and execution of annual inventory
  • Be able to complete, and stay current, on all required LP training
  • Perform other duties as required

Qualification & Experience:

  • 3+ years of Loss Prevention experience (retail environment preferred)
  • Must have effective verbal and written communication skills and be multitask oriented
  • Must have strong organizational and problem solving skills
  • Requires the ability to perform general math computations and have basic computer skills
  • Ability to operate photographic and video equipment
  • Capable of performing some lifting of up to 35 pounds
  • Capable to climb ladders and work at heights
  • Loss Prevention Investigators must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.

Job Details:

Company: Neiman Marcus

Vacancy Type:  Full Time

Job Location: Paramus, NJ, US

Application Deadline: N/A

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