Loss Prevention Associate – Neiman Marcus Employment

Job Description:

A Loss Prevention Associate is responsible for proactive prevention of shortages caused by internal theft, external theft, fraud, and paperwork errors.

Job Responsibilities:

• Provides clients advice and knowledge that they may not have realized they needed
• Makes every client interaction a personal and seamless experience
• Exhibits behaviors that support client satisfaction goal (KPI)
• Greets and welcomes clients throughout all areas of the store
• Connects with clients in a friendly and meaningful way

Job Requirements:

• Takes an omnitude approach to identify and recommend merchandise across all channels
• Utilizes selling tools and store technology to sell across all channels effectively
• Promotes benefits of the InCircle program and opens new accounts
• Achieves personal sales and out of home base selling goals (KPI)
• Educates self and client on merchandise, events, promotions, policy and services
• Demonstrates expert styling and brand knowledge
• Recommends merchandise based on expert product knowledge and client preferences, regardless of department or channel
• Graciously takes returns and offers options based on client’s needs

Qualification & Experience:

• Functional/Technical Skills
• High school diploma or GED required.
• Investigators must possess strong leadership and organizational skills, as well as effective verbal and written communication skills.
• To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.
• Customer Focus
• Technical Learning
• Conflict Management

Job Details:

Company: Neiman Marcus

Vacancy Type:  Full Time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

Apply Here

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