Saturday , February 24 2024

Loss Prevention Associate – Neiman Marcus Employment

Website Neiman Marcus

Job Description:

A Loss Prevention Associate is responsible for proactive prevention of shortages caused by internal theft, external theft, fraud, and paperwork errors.

Job Responsibilities:

  • Provides clients advice and knowledge that they may not have realized they needed
  • Makes every client interaction a personal and seamless experience
  • Exhibits behaviors that support client satisfaction goal (KPI)
  • Greets and welcomes clients throughout all areas of the store
  • Connects with clients in a friendly and meaningful way

Job Requirements:

  • Takes an omnitude approach to identify and recommend merchandise across all channels
  • Utilizes selling tools and store technology to sell across all channels effectively
  • Promotes benefits of the InCircle program and opens new accounts
  • Achieves personal sales and out of home base selling goals (KPI)
  • Educates self and client on merchandise, events, promotions, policy and services
  • Demonstrates expert styling and brand knowledge
  • Recommends merchandise based on expert product knowledge and client preferences, regardless of department or channel
  • Graciously takes returns and offers options based on client’s needs

Qualification & Experience:

  • Functional/Technical Skills
  • High school diploma or GED required.
  • Investigators must possess strong leadership and organizational skills, as well as effective verbal and written communication skills.
  • To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.
  • Customer Focus
  • Technical Learning
  • Conflict Management

Job Details:

Company: Neiman Marcus

Vacancy Type:  Full Time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

Apply Here

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