Legoland Jobs – Supervisor

Job Description:

LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

Job Responsibilities:

• Training and Development: Responsible for motivating, training, cross-training, and developing the Team Leaders and frontline employees. Provide positive and corrective feedback to all team members in order to improve performance output with the assistance of the Manager.
• Maintains up-to-date working knowledge of food safety, HACCP, cash handling, guest service, and general safety policies and procedures and ensures that all team members are knowledgeable and follow required company, OSHA, Environmental Health Department, HACCP, and other regulatory guidelines.
• Restaurant Operations: Assist in the operational effectiveness of all assigned locations. Implement and enhance a high level of service, quality, and sanitation standards within the facility. Ensure that all guests are served in an efficient and professional manner with children as the primary focus.
• The Supervisor must understand, anticipate, meet, and exceed all guest expectations, ensuring efficient and effective communication with guests and team members. Communicate operational, guest experience, and financial objectives to team members on a daily basis.
• Management and Financial Support: Occasionally assist in the weekly scheduling of all Front of House Staff. Monitor labor hours on a shift to shift basis and ensure that payroll reports are accurate.
• Must assist with the daily ordering and receipt of food and supplies. Monitor handling of cash and inventory control referring any issues that need to be invested to the Manager. Responsible for comparing actual and budgeted figures on a daily basis. Assist in implementing controls for ordering, waste, and usage of all goods.

Job Requirements:

• Effective organizational and problem-solving skills with the ability to make quick decisions is required.
• Knowledgeable in food and culinary design is desired. Must possess strong communication skills, both in verbal and written format.
• Ability to work as part of a team and to develop others within the team structure is required.
• Must be customer service focused and have an understanding of customer expectations.

Qualification & Experience:

• A Bachelor’s degree is preferred.
• High school graduate or General Education Degree (or equivalent education and experience) is required.
• Requires at least 2 years of practical food service leadership experience, preferably in a hotel/ resort environment. Full-service experience needed, and bar experience a plus.

Job Details:

Company: LEGOLAND Florida Resort

Vacancy Type:  Full Time

Job Location: Winter Haven, FL, United States

Application Deadline: N/A

Apply Here

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