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Job Description:
Center Assistants support the Company Center Instructor and/or Assistant Instructors in a variety ofinstructional and center management tasks. Job responsibilities are assigned by the Company Center Instructor and/or Assistant Instructors based upon the needs of each center.This position is part-time and may require you to
Job Responsibilities:
- Assist with book check in/out
- Prepare student files
- Provide assistance/guidance to students, as needed, adhering to Kumon Method standards and center procedures
- Answer incoming phone calls
- Work with other grading assistants to create a balanced workload to ensure grading is completed before the end of class
- Grading of student classwork, homework, and corrections and organizing of Student worksheets
- Assisting with marketing initiatives and retention events (ex: student awards, goal-setting parties
- Communicating with students and parents during class-time, addressing student and parental needs, professionally, quickly, and quietly
- Ensuring Student classwork is completed and corrected to 100%
- Booking Center Appointments
- Assisting with the enrollment process
- Provide Instructor with written or verbal feedback, as needed, based on student observations and/or student performance on worksheets
- Relay messages and Parental concerns to the Instructor or Assistant Instructor in a timely manner
- Developing own knowledge of Kumon method and worksheets
- Assessing oral reading ability with reading students and providing necessary feedback
- Support Customer Service issues as they arise
Job Requirements:
- Customer service minded individual
- Proficient in basic computer usage
- Strong verbal communication skills, intermediate written communication skills preferred
- Proficient math skills a plus
Job Details:
Company: Kumon
Vacancy Type: Full Time
Job Functions: Administrative
Job Location: Birmingham, MI, US
Application Deadline: N/A
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