Jobs at Ikea – Customer Fulfillment Co worker

Job Description:

• Drive sales growth and sustained long-term profitability, by establishing a positive experience for our customers so they will want to return and shop with us again and again.
• Solve customer complaints and recognize when to escalate an issue.

Job Responsibilities:

• Work together with your department and other store functions to continuously improve the shopping experience for our customers in order to drive sustained long-term profitability.
• Ensure knowledge of the IKEA product range and services and actively work to offer alternative solutions that meet the needs of individual customers.
• Record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences.

Job Requirements:

• You’re a strong team player but also work great alone
• You’ve got the ability to prioritize and organize your work to make efficient use of time available
  You are helpful and friendly in your approach to customers – always aiming for a win-win situation
• You have the knowledge, confidence and desire to resolve customer complaints and act positively and quickly when issues arise
• You are disciplined, prioritize effectively and have a great deal of initiative.

Qualification & Experience:

• You have experience working in a high volume and fast-paced retail environment where customer service was your primary focus

Job Details:

Company: Ikea

Vacancy Type:  Full Time

Job Functions: Customer Service

Job Location: Calgary, Alberta, CA

Application Deadline: N/A

Apply Here

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