Monday , May 27 2024

Ikea Careers – Retail Customer Engagement Manager

Website Ikea

Job Responsibilities:

  • Leads the loyalty team to ensure development of working routines, auditing, and competence related to the role and function
  • Manages store level customer intelligence gathering and feedback loop and identifies potential improvements
  • Partners with the Regional Marketing Manager and store Commercial Manager in providing input and helping to create the store business/marketing plan based on relevant knowledge of local marketing trends
  • Drives IKEA Family memberships and actively promotes, secures, and implements Family Offers in order to grow loyalty with the IKEA Family member experience
  • Leads development and coordination of national and local events connected to IKEA Family and the community
  • Conveys IKEA values and nurtures a strong IKEA culture that inspires and empowers coworkers to extraordinary achievements
  • Acts as a local spokesperson for IKEA in the community and local media opportunities
  • Ensures a great shopping and IKEA brand experience to drive repeat visitation

Qualification & Experience:

  • Bachelor’s Degree preferred
  • 5 years leadership experience
  • 2 years experience leading leaders

Job Details:

Company: Ikea

Vacancy Type:  Full Time

Job Location: Portland, OR, US

Application Deadline: N/A

Apply Here