Hilton Careers UAE – Night Manager

Job Description:

A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours.

Job Responsibilities:

• Maintain current knowledge of all security and emergency procedures and manage the instigation of such procedures as required
• Ensure that all Guest complaints are managed promptly and completely
• Produce nightly reports, as required
• Be visible in the hotel lobby and other public areas
• Handle any management issues or emergencies that arise, record them as required, and implement the necessary actions to bring them to resolution
• Inform other departments of Guest special requests, including early/late departures and room changes
• Represent the General Manager and other Senior Managers in their absence
• Maintain awareness of all hotel areas
• Support the Night Auditor with all Front Desk and accounting related duties

Qualification & Experience:

• Previously worked with OnQ
• Current and demonstrated knowledge of health and safety and security procedures
• Arabic Speaker
• Calm, efficient, and able to work well under pressure
• Have a degree, diploma, or formal certification in Hotel Management or equivalent
• A minimum of 2 years of Front Office supervisory experience in the hotel, leisure, and/or retail sectors
• Excellent inter-personal and communication skills

Job Details:

Company: Hilton

Vacancy Type:  Full Time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

Apply Here

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