Monday , May 20 2024

Hilton Careers UAE – Night Manager

Website Hilton

Job Description:

A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours.

Job Responsibilities:

  • Maintain current knowledge of all security and emergency procedures and manage the instigation of such procedures as required
  • Ensure that all Guest complaints are managed promptly and completely
  • Produce nightly reports, as required
  • Be visible in the hotel lobby and other public areas
  • Handle any management issues or emergencies that arise, record them as required, and implement the necessary actions to bring them to resolution
  • Inform other departments of Guest special requests, including early/late departures and room changes
  • Represent the General Manager and other Senior Managers in their absence
  • Maintain awareness of all hotel areas
  • Support the Night Auditor with all Front Desk and accounting related duties

Qualification & Experience:

  • Previously worked with OnQ
  • Current and demonstrated knowledge of health and safety and security procedures
  • Arabic Speaker
  • Calm, efficient, and able to work well under pressure
  • Have a degree, diploma, or formal certification in Hotel Management or equivalent
  • A minimum of 2 years of Front Office supervisory experience in the hotel, leisure, and/or retail sectors
  • Excellent inter-personal and communication skills

Job Details:

Company: Hilton

Vacancy Type:  Full Time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

Apply Here