Hilton Jobs – Front Desk Operations

Job Description:

Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided.

Job Responsibilities:

• Assigns and instructs team members in details of work.
• Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints.
• Trains, supervises, schedules and assists in evaluating staff.

Job Requirements:

• Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline
• Integrity – We do the right thing, all the time.

Job Details:

Company: Hilton

Vacancy Type:  Full Time

Job Location: Tampa, FL, US

Application Deadline: N/A

Apply Here

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