Monday , May 20 2024

Hilton Employment – Housekeeping Attendant

Website Hilton

Job Description:

A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

Job Responsibilities:

  • Request flowers for special occasions (marriage, death, maternity …). Besides providing embroidery for special linen (wedding and pampering)
  • Check the uniforms and send for c leaning and / or repair
  • Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
  • Control makes monthly Lost and Found and donations
  • Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
  • Provide excellent guest service
  • Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
  • Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
  • Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others

Job Requirements:

  • Good interpersonal skills
  • Committed to delivering a high level of customer service
  • Good oral and written communication
  • Previous experience in Laundry
  • Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
  • Excellent standards of clean
  • Planning and organizing

Job Details:

Company: Hilton

Vacancy Type:  Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

Apply Here