Wednesday , April 23 2025

Hello Fresh Job Application – Associate Director, Operations

Website Hellofresh

Job Description:

As the Associate Director, you will be a partner to the site Director to manage & build the fulfillment operations. Your time will be spent between running the daily operations, as well as driving improvement measures, and operational strategy. If you’re looking to make an impact, lead from the front-lines and drive change from within, this is it!

Job Responsibilities:

  • Mentor, train and develop teammates for career progression and learning
  • Drive Safety, Quality, Cost, and Delivery, while growing and expanding capabilities that meet warehouse mandatory requirements
  • Reward and recognize performance and execute on progressive discipline, as needed
  • Identify problems in the fulfillment operations and drive continuous improvement strategies for the distribution center
  • Lead and supervise a team of managers, their supervisors and hourly associates
  • Drive strategic planning and forecasting ensuring operational alignment
  • Develop and deliver operational procedures for all of fulfillment and supporting processes
  • Ensure adherence to OSHA, GMP, SQF, food safety and facility compliance while meeting operational goals and continuously improving production.
  • Collaborate with the Director of Operations to develop an operations improvement road map in collaboration with SVP & other site directors
  • Share and exchange operational best practices with the (associate) directors of our other sites

Job Requirements:

  • Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
  • Comprehensive background in Fulfillment, Shipping, Receiving, and Warehousing
  • Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risks Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask ‘what if’ and constantly challenge the status quo
  • Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
  • Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
  • Excitement for working in a fast-paced environment with a high level of ambiguity and change
  • Analytical: data is your friend; you’re able to translate numbers into action and pave the way for efficiency
  • Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation a plus).
  • Motivated, developed and managed 150-200+ employees – our culture is a critical part of our success, and you need to help drive it
  • Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none

Qualification & Experience:

  • Familiarity with FSMA, HACCP, SQF
  • Bachelor’s Degree required – Master’s preferred
  • Flexibility to work weekends and/or night shifts
  • 8+ years of experience managing operations or production within the Food/Beverage/Perishables
  • Deep knowledge of Lean manufacturing

Job Details:

Company: Hellofresh

Vacancy Type:  Full Time

Job Location: Newark, NJ, US

Application Deadline: N/A

Apply Here

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