H&R Block Careers – Advisors Receptionist

Job Description:

• Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. You’ll be an integral part of showcasing our passion and pride and delivering on our purpose—to provide help and inspire confidence in our clients and communities everywhere.
• If the typical year-round 9–5 isn’t for you, this seasonal position provides the freedom, flexibility, and extra earnings you’ll need to embrace what makes your life uniquely yours. After successfully working this tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement.

Job Responsibilities:

• Greet clients in a personalized, friendly, and inviting manner
• Make phone calls to schedule and confirm appointments
• Manage inbound and outbound phone calls with clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional (tax advisor) for their needs
• Schedule clients how they would like to be scheduled
• Handle client exits by ensuring all current and future needs are met
• Maintain office cleanliness and organization of resources with team members

Job Requirements:

• Ability to work a flexible schedule
• Proper phone etiquette

Qualification & Experience:

• High school diploma or equivalent
• Experience working in a fast-paced environment
• Previous experience in a customer service environment

Job Details:

Company: H&R Block

Vacancy Type:  Full Time

Job Functions: Other

Job Location: New York, NY, US

Application Deadline: N/A

Apply Here

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