Website H&M
Job Description:
Department Managers are responsible for a lot of things here at H&M. From typical managerial things such as sales maximization, customer service, and department profitability to coaching teams within a department. And they’re tasked to do it all according to H&M values, standards, policies, and procedures. H&M culture, really. But most importantly, we ask our Department Managers to develop their teams. Think of this role as a manager-slash-mentor. Or mentor-slash-manager. Whichever you prefer. Just know that the only way we can become a better company is when we have talented people help unlock what’s possible for everyone around them.
Job Responsibilities:
- Commerciality:
- Assist the Store Manager in maintaining an overview of all Employee Relations responsibilities in the store to ensure a positive work environment
- Ensure garment presentation, garment level and visual standards within the department are presented according to H&M’s expectations
- Organize and distribute the work of his/her staff, set priorities and keep an overview of the tasks to be accomplished in accordance with the Store Manager
- Take action within the department to maximize sales through joint operational and commercial focus to obtain the highest level of profitability
- Plan and coordinate with the visual team on all activities concerning campaigns, promotions and sales activities in his/her department
- Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws including approving time-off requests, pay, location or title changes; corrective actions and making employment decisions
- Manage, recruit, onboard, train, develop and provide succession planning for the staff in the store in partnership with the Store Manager
- Proactively ensure your team has knowledge on all product, campaign, promotion, display guidelines and merchandise information
Job Requirements:
- Ability to handle conflict and resolve problems constructively
- Ability to provide feedback in a constructive and professional way
- Ability to take own initiative and work under own direction
- Ability to work strategically, tactically and operationally
- Exceptional customer service and interpersonal skills
- Ability to be proactive to drive sales by creating selling opportunities
- Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
- Able to multi-task in a fast-paced environment
- Proven organizational and analytical skills
- Ability to climb a ladder and use a stepstool
- Ability to lift in excess of 20 pounds
- Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
- Ability to stand for long periods of time; bend, stretch, engage in repetitive motions, push; pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
Qualification & Experience:
- Preferably 2-3 years of retail management experience, including direct supervisory experience, or comparable management role experience
- Experience in administrating progressive discipline process and performance management
- High School graduate or equivalent. Associate’s or Bachelor’s Degree preferred
- Minimum Candidate Qualifications:
Job Details:
Company: H&M
Vacancy Type: Full Time
Job Functions: Sales
Job Location: Calgary, Alberta, CA
Application Deadline: N/A
careersvite.com