
Website H&M
Job Description:
Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point.
Job Responsibilities:
- Support in-store routines when necessary
- Plan and work with sales and operation goals to drive growth
- Top Priority Products, A-Areas and Basket items as well as ensuring a Red Thread is clearly demonstrated through the visual presentation
- Responsible for the care and maintenance of display materials
- Minimize security and safety risks
- Check the material arriving to the store in a timely fashion, confirming quantities, condition, etc.
- Actively work in a commercial way to maximize sales, focusing on:
Keep the visual room clean and organized - Ensure that orders for display materials and supplies are placed in a timely manner
Job Requirements:
- Ensure garment presentation and garment care are executed per H&M guidelines referenced in the below information sources:
Plan and implement all store campaigns and activities together with the store team - Ensure consistent garment care throughout the entire store
Commercial Handbook (Department Book & Seasonal Book) - Provide the season start information from Sales Organization and prepare the kickoff with the management team
- Visual Merchandising Book
Sales Tools & Store Information - Technical Book
Update the Commercial Handbook (Department Book & Seasonal Book) and Technical Book with the latest refill pages
Qualification & Experience:
- Ability to lift in excess of 20 pounds
- Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
- 2 years of retail visual merchandising experience
Ability to climb a ladder and use a step stool - Certificate or diploma fashion industry specialty preferred (i.e. Visual Merchandising Arts, Fashion Arts, Fashion Management, Retail Management)
Job Details:
Company: H&M
Vacancy Type: Full Time
Job Functions: Sales
Job Location: Toronto, Ontario, CA
Application Deadline: N/A
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