Working at H&M – Visual Keyholder

Job Description:

Overall Job Function: Responsible for presenting the garments according to the H&M guidelines in order to maximize sales with guidance and direction of Store Manager and management team

Job Responsibilities:

• Plans and conducts the Keep It Commercial training together with the Department Manager
• Minimizes security and safety risks.
• Trains, coaches and gives daily feedback on garment presentation to the store staff
• Actively works in a commercial way to maximize sales, focusing on:
• Provides label and design training for staff and managers
• Operations
• Keeps the visual room clean and organized.
• Informs store team about changes in the presentation of garments
• Checks the material arriving to the store in a timely fashion, confirming quantities, condition, etc
• Plans and works with sales and operation goals to drive growth
• Provides excellent direct and indirect customer service according to H&M standards and meets the 5 basic demands on the selling floor, in the fitting room and at the cash point.
• Responsible for the care and maintenance of display materials
• Top Priority Products, A-Areas and Basket items as well as ensuring a Red Thread is clearly demonstrated through the visual presentation
• Supports in-store routines when necessary
• Team Player
• Ensures that orders for display materials and supplies are placed in a timely manner

Job Requirements:

• Strong organizational and time management skills
• Strong visual merchandising skills and the ability to drive business through creativity, fashion consciousness and commerciality
• Ability to work in a fast paced, deadline driven environment
• Knowledge of basic computer skills
• Must be able to work with hand and power operated tools and lift in order to execute display set ups
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance
• Ability to lift in excess of 20 pounds
• Able to work independently while still working within a team environment
• Ability to climb a ladder and use a step stool
• Ability to provide day to day visual training and guidance through H&M’s shared values
• Strong verbal communication skills
• Exceptional customer service-and interpersonal skills
• Associate’s degree in a Fashion industry specialty preferred

Qualification & Experience:

• 2 years of retail visual merchandising experience

Job Details:

Company: H&M

Vacancy Type:  Full Time

Job Functions: Sales

Job Location: Philadelphia, PA, US

Application Deadline: N/A

Apply Here

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